FAQ
Do you charge for shipping?
We currently ship within the United States only, and shipping is free on all U.S. orders.
For full details regarding delivery times and processing, please refer to our Shipping Policy.
How long does delivery take?
Orders are processed within 1–3 business days (Monday–Saturday).
After dispatch, delivery typically takes 5–7 business days within the United States.
For complete details regarding order cut-off times and total delivery time, please visit our Shipping Policy.
Can I return an item?
Yes. You may return eligible items within 30 days of delivery.
Items must meet the return conditions outlined in our Return and Refund Policy.
How do I start a return?
To initiate a return, please contact us via email and include your order number.
We will guide you through the return process step by step.
Which payment methods do you accept?
We offer multiple secure payment options including:
- Visa
- Mastercard
- American Express
- Discover
- Apple Pay
- Google Pay
You can find the full list on our Payment Options page.
How can I contact you?
You can reach us anytime through:
Email: support@dorasdresses.com
Phone: +1 307-430-1125
Contact page: https://dorasdresses.com/pages/contact
We aim to respond to all inquiries within 24 hours on business days.
Business Hours (ET)
Monday – Friday: 10:00 AM – 5:00 PM
Saturday & Sunday: 9:00 AM – 3:00 PM